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Medication
Refills
Medication Refill and Policy Guidelines
At Tranquility, patient safety and well-being are our top priorities. Please follow these guidelines for medication refills:
- Refill Requests:
- Only through scheduled appointments.
- Missed or canceled appointments may result in denial.
- Pharmacy calls or faxes not accepted; no exceptions.
- Lost Prescriptions:
- A police report is required for lost prescriptions.
- No refills for lost controlled substances.
- Controlled substances are refilled only every 30 days.
- Controlled Substances:
- No early refills.
- Monthly appointments are required.
- Annual in-person visit mandatory.
- Medication Reactions:
- For severe reactions, go to the ER or call 911.
- Emergency visits may allow same-day adjustments during business hours.
- For non-emergencies, use the provided link to message the nurse or request a refill.
Adhering to these guidelines ensures safe medication management. For questions or concerns, use the provided link to contact the nurse.
"Pharmacy Change Policy is Your Guide to Moving Prescriptions with Ease."
At Tranquility Behavioral Health LLC & TMS Center, we strive to ensure a smooth pharmacy change process. Please review our policy:
- Processing Fee: $15 for pharmacy changes to cover administrative costs.
- Processing Time: Allow up to 3 business days for processing.
- Schedule II Medication Changes: Requires an appointment to make any changes to a different type of Schedule II medication no exceptions.
- Request Procedure: Use the Updox nurse messaging system to initiate a request. [Click here] for access.
We appreciate your cooperation. For questions or assistance, contact our office. Thank you for choosing Tranquility Behavioral Health LLC & TMS Center.